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Find your clarity
“A clear question is the first step on the path to an answer. We’re here to bring you clarity, and that includes our communication. Whether you have a query about our research, a suggestion for our expert team, or a potential partnership in mind, we’re ready to listen. Your feedback helps us grow and allows us to better serve you. Let us know how we can bring clarity to your day.”
"Frequently Asked Questions (FAQ)"
What is your typical response time?
Our global team is committed to providing timely support. We aim to respond to all general and support inquiries sent to hello@citraboon.com within 48 business hours. Partnership and media inquiries sent to partners@citraboon.com are typically reviewed within 72 business hours.
Who should I contact for partnerships or media inquiries?
For all business development, sponsorships, collaborations, and media-related questions, please email our partnerships desk directly at partners@citraboon.com. This ensures your message gets to the right team without delay. For all other questions, please use our general hello@citraboon.com address.
Can I suggest a product or tool for you to review?
Absolutely. We rely on our community to discover new and innovative products. Please use the contact form above and select the "Product Review Suggestion" inquiry type. While we can't review every submission, we read every single one and add promising suggestions to our editorial calendar.
Do you offer support in languages other than English?
Currently, our primary support is provided in English. However, our website uses automated translation technology to make our content accessible globally. If you write to us in your native language, we will use translation tools to understand and respond to your inquiry as best as we can.
I'm having trouble with one of your AI tools. Where can I get help?
For technical issues related to any of the tools in our "Boon Box", "PDF & Image Tools ", "Gift Scout", please send a detailed description of the problem to our support team at support@citraboon.com. Including a screenshot of the issue is incredibly helpful.
